Privacy Policy

Effective Date: May 31, 2026

Planted by Water LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our professional life coaching services.

For the purposes of the General Data Protection Regulation (GDPR), Planted by Water LLC is the Data Controller of your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in our services or communicating with us. This includes:

  • Personal Identification Information: Name, email address, phone number, and any details provided via contact forms (such as WPForms) or direct correspondence.
  • Usage Data: Information automatically collected by our servers, such as your IP address, browser type, operating system, and browsing behavior.

2. Legal Basis for Processing Personal Data

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described above depends on the data concerned and the specific context in which we collect it. We process your data under the following lawful bases:

  • Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., opting into a mailing list or accepting non-essential cookies).
  • Contract: Processing is necessary to fulfill a coaching agreement or take steps at your request prior to entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as responding to inquiries, improving our website, and securing our services, provided those interests are not overridden by your data protection rights.

3. How We Use Your Information

We use the information we collect to:

  • Facilitate, manage, and deliver professional coaching services.
  • Respond to your inquiries and offer client support.
  • Process payments and manage administrative tasks.
  • Improve our website functionality, security, and user experience.

4. Sharing Your Information

We do not sell or trade your personally identifiable information. We may share your data with trusted third-party service providers who assist us in operating our business. This includes website hosting partners, content management integrations (such as WordPress), banking and payment institutions (such as Novo), and administrative platforms. These third parties are bound by strict confidentiality and data protection obligations.

5. International Data Transfers

Planted by Water LLC is based in the United States. If you are accessing our website from the EEA or other regions with laws governing data collection and use, please note that your personal data will be transferred to, stored, and processed in the United States. By using our website and services, you consent to this transfer. We utilize appropriate safeguards, such as secure infrastructure and compliant third-party processors, to ensure your data remains protected.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our legal agreements. Once the data is no longer required, it will be securely deleted.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, provide a better experience, and analyze site traffic.

Types of Cookies We Use:

  • Strictly Necessary Cookies: These are essential for the website to function (such as security features or remembering your privacy preferences). They cannot be switched off in our systems.
  • Analytics and Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve site performance. All information these cookies collect is aggregated and anonymous.
  • Marketing Cookies: These may be set through our site by third-party advertising or social media partners to build a profile of your interests.

Managing Your Consent: If you are visiting from the European Economic Area (EEA), we will only set non-essential cookies (Analytics and Marketing) if you grant us explicit permission via our cookie consent banner upon your first visit. You have the right to withdraw or change your consent at any time by accessing the “Cookie Settings” link at the bottom of our website. You can also configure your browser to block or alert you about these cookies, though some parts of the site may not work properly if you block strictly necessary cookies.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet can be guaranteed to be entirely secure.

9. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

If you make a request, we have one month to respond to you.

10. The Right to Lodge a Complaint

If you are an EEA resident and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. You can find their contact details through the European Data Protection Board.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised “Effective Date” at the top of this page.

12. Contact Us

If you wish to exercise any of your data protection rights, or if you have questions about this policy, please contact us at:

Planted by Water LLC

Lunenburg, MA

plantedbywatercoaching [at] gmail [.] com

or use our contact form.

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